BOOKING POLICIES

A 50% deposit is required to book and schedule studio time with Omaha Recording Art ("Ora").

The remaining balance is due in full on the day of your session – no exceptions.

Certain special packages set up by the Studio Manager will require payment in full at the time of booking.All studio time officially booked on Ora’s calendar MUST be used within the time allotted.

If technical difficulties do occur, it is management’s discretion to reschedule or provide unused hours in the future.

The client who is listed on the invoice as the payee owns the masters once the entire session is paid in full.

A 50% deposit is required to book and schedule any of our training courses. The remaining balance is due in full the day of your course, or you can participate in our payment plans. Please inquire with the lead manager about our payment plans.Payment plans must be delivered within 12 months of initial payment.All payments are final and non-refundable.

RESCHEDULING POLICIES

Please notify Ora's Management 24 hours in advance if you need to reschedule. If you notify Management to reschedule in LESS than 24 hours, the initial 50% deposit is forfeited. This action is required to prevent the loss of re-booking the Studio and the Engineer to another Client. Money spent beyond the initial 50% deposit that is not used can go toward future studio time or bookings.

CANCELLATION POLICIES

If for any reason you need to cancel your studio time completely, please notify Ora Management immediately. For all cancellations, the initial 50% deposit is forfeited and non-refundable – no exceptions.

TARDINESS POLICIES

Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose sessions follow yours. Depending upon how late you arrive, your engineer will then determine if there is enough time remaining to start the session. Regardless of the length of the session, you will be responsible to pay for the entire session.Out of respect and consideration to your engineer and other clients, please plan accordingly and be on time.

BEFORE YOUR SESSION

Ora uses Pro Tools HD, which is the industry standard in a tracking/mixing room. If you do not use Pro Tools, be sure to upload or bring your stems to us before or on the day of your session.

You can use either a thumb drive or hard drive to bring in your session files or tracks.You also have the option of utilizing Dropbox or WeTransfer (please send it to your specific audio engineer). Many prefer to email files so they will be here upon arrival and you can spend more time in your session recording. We encourage all of our clients to review a map of our location (Omaha, NE). Due to traffic and depending on time of day, always plan on leaving 30-45 minutes prior to ensure that you're not late for your session.

DURING YOUR SESSION

Editing and transferring of files are all done within your session time. Your engineer will always provide an mp3 or wav file of your music during your session. If you would like your raw session files (the Pro Tools session) as well, please bring your hard drive the day of your session so the engineer can provide them for you within your scheduled time. If you do not have a hard drive, the engineer can send your session files via Dropbox during your session’s scheduled time.

AFTER YOUR SESSION

After your session, we encourage you to stay in touch with your engineer or producer for any edits or revisions needed. However, your engineer will not always be able to assist you in booking your next session. If you would like your session files (the Pro Tools session) after your session has commenced, there will be a minimum charge of fifty dollars ($40) for us to put your session files on your hard drive OR send them to you via Dropbox. Files sent via Dropbox must be downloaded within 14 days of your files being uploaded into Dropbox.

Studio Drives will be cleared every six (6) months. To ensure that your files are not forever lost, be sure to obtain them during or soon after your session.

We will be in contact with you via email and phone to ensure that you received the highest quality customer service while at Omaha Recording Arts. We often ask for a testimonial to publish on our website and further promote you as an artist in our community.

EDITS & REVISIONS

Although we use Pro Tools as our DAW (Digital Audio Workstation), we also use analog equipment in our tracking and mixing sessions which contributes to our superior sound quality! To recall a session, it can take up to 10-30 minutes just to be fully setup prior to doing any revisions.

For this reason, there is a minimum charge of fifty dollars ($50) for edits or mix revisions of any kind. Normal hourly rates apply for anything over 30 minutes worth of work. This policy excludes mix packages and bundles which will be specified upon booking.

GENERAL POLICIES & REGULATIONS

For the comfort of all staff and clients, please refrain from smoking inside the studio. Our designated smoking areas are located on the side of the building and on the benches in the back of the studio lobby.

All illegal drug substances and weapons of any kind that are harmful or disruptive are strictly prohibited inside of Omaha Recording Arts. We reserve the right to deny entry or refuse business without refund, liability, or compensation if the circumstances so require. Ora’s policies and regulations are subject to change without notice. Use of Ora’s logo on paper flyers, digital flyers, CDs, DVDs, banners, or other promotional material is strictly prohibited without official written release by management.